💳 Quick Summary
If an order can't be delivered, or a delivered subscription doesn't work as described, contact support within 48 hours and we'll fix it or refund you.
1. Eligibility
- The order was not delivered within the stated timeframe.
- The subscription credentials or invite provided do not work.
- You were charged twice for the same order (duplicate payment).
- The plan delivered does not match what you paid for.
2. What isn't covered
- Change of mind after a subscription has been successfully delivered and used.
- Account suspension caused by violating the third-party provider's own terms of service.
- Partial-month refunds for subscriptions you choose to stop using early.
3. How to request a refund
Message our support team on WhatsApp or email with your order ID within 48 hours of delivery. We typically respond within a few hours and resolve most requests within 24–72 hours.
4. Refund method
Approved refunds are returned to the original payment method (card, bank transfer, or the wallet you paid from) within 3–7 business days, depending on your bank or payment provider.
5. Contact
Questions about a specific order? Email techjoro@gmail.com with your order ID.
